Canon CR-N400 White Auto Tracking PTZ Camera

    CR-N400 WH auto-tracking
    Price: €5,299.00
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    Tracked shots leave the Canon CR-N400 White Auto Tracking over 12G-SDI as 2160p at 59.94 frames per second in 4:2:2 10-bit, locked to house reference and stamped with time code. That pairing defines this white 4K PTZ model: it ships with the paid licence for the Auto Tracking Application RA-AT001, and the head running it carries the connections expected from a studio system camera. A talk-show host or a conference speaker is framed automatically while the picture goes straight into a UHD vision mixer.

    Standard CR-N400 units run only the free Lite tier, which picks its own target, keeps it centred, offers two subject sizes and remembers one configuration. The paid licence returns control to the crew. Operators nominate the person to follow or let the camera decide, tune responsiveness across ten levels and park the subject left or right of centre, where a lower third will sit. Application version 1.4.0 (October 2026) splits subject size into 21 steps on this model and adds four smaller sizes for distant subjects. Five tracking profiles can be stored, and with the camera's 1.1.0 firmware a recalled preset can engage or release tracking, so a single button moves the head from a fixed wide to a followed single.

    Registered Face Tracking, which Canon limits to licensed CR-N700, CR-N400 and CR-N350 heads, stores seven faces at most and gives each a rank. Each entry can be activated or paused as a target, and following begins automatically once one of them appears. At a product launch, the keynote presenter ranks first and the visiting designer second; the head then sticks with the right person while technicians cross the stage. The CR-N400 also keeps hold of a subject who turns away from the lens, behaviour reserved for the same three models.

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    Rules can also be drawn onto the scene. In a hands-on workshop, a fixed-angle area holds a prepared close view of the workbench once the trainer steps up to it. A priority display area holds the flip chart in shot, and an exclusion zone over the trainee seats stops a participant becoming the target. Pan/tilt rest zones, tracking boundaries, a tilt lock and a home position for a lost subject complete the rule set. Auto Framing goes further. Multi-Person balances two co-hosts and a guest in one shot, at an adjustable transition speed. Face Direction leaves lead room on the side someone faces, while Sit/Stand opens up to a mid-shot as an interviewee rises and closes in again once they sit.

    Imaging rests on a 1/2.3-type CMOS (21.14 megapixels in total) and the DIGIC DV7. The stabilised 20x zoom (f/1.8–2.8) covers about 30–616 mm in full-frame terms at 50/59.94 Hz. Switching to Full HD brings 40x Advanced Zoom, enough for a head-and-shoulders shot from a rear control position. In Hybrid AF, phase-difference detection gets the lens close quickly and contrast measurement finishes the job, while head, face and eye recognition holds focus on the tracked person.

    HLG and PQ cover HDR deliveries, Canon Log 3 suits graded work, and BT.709 Wide DR joins the EOS Standard and Neutral picture modes. Exposure relies on three motorised ND steps (1/2, 1/4, 1/8) and up to 36 dB of gain. Camera Colour Matching, free software from Canon, then aligns the head with the main camera, whatever its brand. Internal recording, brought by firmware 1.1.0 and shared only with the CR-N700, writes XF-AVC (MXF) or MP4 files to an SDXC card, with bitrates reaching 600 Mbps at 4K 60p. Capture is triggered from an RC-IP1000, the web interface or Canon's control apps, and Media mode handles review and FTP upload of single clips or the whole card.

    The 12G-SDI and 3G-SDI outputs work in parallel, one carrying the UHD programme, the other a Full HD copy for a multiviewer or HD encoder; HDMI follows the 3G-SDI format. A genlock BNC, also usable for sync output, and a time code BNC for input or output keep the head in step with house sync, so cuts against other sources stay clean. Embedded audio and VITC/LTC travel on both SDI connections. Sound enters via two balanced XLR sockets (mic or line, 48 V phantom), with a 3.5 mm mini-jack alongside, so a radio-mic receiver feeds the picture directly.

    IP delivery covers NDI|HX2, SRT with adaptive bitrate, RTMP/RTMPS and RTSP/RTP, with UHD streams reaching 59.94 fps once H.265 is selected. A single PoE++ cable from a Class 5 IEEE 802.3bt switch port powers, controls and streams the camera. PoE and PoE+ cannot run it; where no such switch exists, the bundled 12 V adaptor takes over. Over USB-C, it works as a plug-and-play UVC camera. Cropping extracts a maximum of two Full HD windows from the 4K image and outputs them with the uncropped frame; one can be turned to portrait 9:16. At a festival stream, one camera can thus feed the main programme, a close-up and a vertical version for the organiser's social accounts.

    Control protocols cover Standard Communication (serial or IP, which can now toggle tracking) and Canon XC, alongside infrared and RS-422 on RJ45. RC-IP100 and RC-IP1000 controllers are supported, the latter with dedicated Trace, Auto Loop and Auto Tracking buttons (Auto Loop is sold separately). Canon's Remote Camera Control Application operates up to 20 heads, and FreeD passes position data to AR graphics engines. Pan spans ±170°, tilt −30° to +100°, preset moves run at up to 200°/s with 100 positions stored, and the drive stays within NC35.

    For a production company, the economics are simple. Tracking arrives as part of the hardware line item rather than a software purchase added later, and one operator can work the other angles by hand while this PTZ head holds the main subject. Indoor operation is specified from 0 to 40 °C; the camera mounts on a ceiling or shelf, and its white housing blends with pale sets. Our support engineers can help translate a show's running order into tracking profiles linked to presets, and advise on SDXC media for the internal recorder of the Canon CR-N400 White Auto Tracking.

    FeatureAuto Tracking Application (Lite)Auto Tracking Application
    Tracking subjectAuto-select onlyAuto-/manual select possible
    Tracking sensitivityFixedAdjustable from 1 to 10 levels
    Tracking subject display sizeCan be set at two levelsCan be set at five levels
    Tracking target display positionFixed at centerCan be set to any area
    Auto Framing—Multi-Person Framing, Face Direction Framing, Sit/Stand Framing
    Priority display area—Can be set
    Fixed angle of view—Can be set
    Save tracking settingsOne onlyUp to five can be saved/recalled

    Specifications

    Camera
    Image SensorType 1/2.3 (1/2.3 in.) single-plate CMOS sensor
    Effective Pixelsapprox. 8.29 megapixels (3840 x 2160 at 23.98 / 25 / 29.97Hz)
    approx. 7.88 megapixels (3744 x 2104 at 50 / 59.94Hz)
    Lensf=3.67 – 73.4 mm, F/1.8 – 2.8, 20x optical zoom, 8-bladed iris diaphragm
    Optical Zoom20x optical zoom (40x with advanced zoom)
    Digital Zoom20x digital zoom
    Focal Length3.67 – 73.4 mm, f/1.8 – 2.8,
    35mm equivalent focal length:
    Approx. 30.0 (W) - 616 mm (T) (50 / 59.94Hz)
    Approx. 29.3 (W) - 601 mm (T) (23.98 / 25 / 29.97Hz)
    Angle of View59.94/50.00 Hz frame frequency:
    Horizontal: 63.3° (W) – 3.5° (T)
    Vertical: 38.9° (W) – 2.0° (T)
    29.97/25.00/23.98 Hz frame frequency:
    Horizontal: 65.6° (W) – 3.6° (T)
    Vertical: 39.8° (W) – 2.0° (T)
    Minimum Subject Illumination・59.94/29.97 Hz frame frequency:
    -Approx. 3 lux (with 1/60 sec. shutter speed, 59.94P frame rate, and 30.0 dB gain)
    -Approx. 1.5 lux (with 1/30 sec. shutter speed, 59.94P frame rate, and 30.0 dB gain)
    ・50.00/25.00 Hz frame frequency:
    -Approx. 2.5 lux (with 1/50 sec. shutter speed, 50.00P frame rate, and 30.0 dB gain)
    -Approx. 1.3 lux (with 1/25 sec. shutter speed, 50.00P frame rate, and 30.0 dB gain)
    Shutter Speed1/3 – 1/2000 sec. (specific values depend on the frame frequency and frame rate)
    IrisManual/Automatic aperture
    Gain0.0 dB – 36 dB
    ND FilterBuilt-in (Off, 1/2, 1/4, 1/8), motor operated
    Night Mode (IR Cut Filter Off)No
    Optical Low-Pass FilterNo
    White BalanceAUTO (AWB), Set A, Set B, preset settings (daylight: 5,600 K*, tungsten lamp: 3,200 K*),
    color temperature setting (2,000 K – 15,000 K), Manual
    FocusFocus mode: Manual, Continuous AF, Face / Eye AF, Tracking
    AF type: Hybrid AF, Contrast AF
    Minimum Focusing Distance1 cm at wide end, 60 cm across entire zooming range
    GammaBT.709 Wide DR, BT.709 Standard, Canon Log 3, Canon 709, PQ, HLG
    Pan and TiltPan operation range: Horizontal ±170°
    Pan operation speed: 0.1° – 100°/sec. (Maximum speed at preset: 200.00°/sec.)
    Tilt operation range: Vertical -30° – +100°
    Tilt operation speed: 0.1° – 100°/sec. (Maximum speed at preset: 180.00°/sec.)
    Server
    Video Output Format: SDI[12G-SDI] / 4:2:2 10-bit
    3840 x 2160: 59.94P, 50.00P, 29.97P, 25.00P, 23.98P
    1920 x 1080: 59.94P/59.94i, 50.00P/50.00i/25.00P, 29.97P/23.98P, 29.97PsF/25.00PsF
    1280 x 720: 59.94P, 50.00P
    720 x 576: 50.00i
    720 x 480: 59.94i
    [3G-SDI] / 4:2:2 10-bit
    1920 x 1080: 59.94P/59.94i, 50.00P/50.00i/25.00P, 29.97P/23.98P, 29.97PsF/25.00PsF
    1280 x 720: 59.94P, 50.00P
    720 x 576: 50.00i
    720 x 480: 59.94i
    Video Output Format: HDMI[HDMI] / 4:2:2 10-bit
    3840 x 2160: 59.94P, 50.00P, 29.97P, 25.00P, 23.98P
    1920 x 1080: 59.94P/59.94i, 50.00P/50.00i/25.00P, 29.97P/23.98P, 29.97PsF/25.00PsF
    1280 x 720: 59.94P, 50.00P
    720 x 576: 50.00i
    720 x 480: 59.94i
    Video Output Format: IP[Frame frequency 59.94 Hz]
    3840 x 2160, 1920 x 1080, 1280 x 720, 640 x 360:
    59.94 fps, 29.97 fps, 14.99 fps, 5.00 fps (4:2:0 8 bit)
    [Frame frequency 29.97 Hz]
    3840 x 2160, 1920 x 1080, 1280 x 720, 640 x 360:
    29.97 fps, 14.99 fps, 5.00 fps (4:2:0 8 bit)
    [Frame frequency 50.00 Hz]
    3840 x 2160, 1920 x 1080, 1280 x 720, 640 x 360:
    50.00 fps, 25.00 fps, 12.50 fps, 5.00 fps (4:2:0 8 bit)
    [Frame frequency 25.00 Hz]
    3840 x 2160, 1920 x 1080, 1280 x 720, 640 x 360:
    25.00 fps, 12.50 fps, 5.00 fps (4:2:0 8 bit)
    [Frame frequency 23.98 Hz]
    3840 x 2160, 1920 x 1080, 1280 x 720, 640 x 360:
    23.98 fps, 11.99 fps, 5.99 fps (4:2:0 8 bit)
    *59.94 fps/50.00 fps is only when H.265.
    – JPEG has one pattern fixed depending on the frame frequency (format is fixed and cannot be selected)
    Resolution: 1280 x 720
    59.94/29.97 Hz: 14.99 fps,
    50.00/25.00 Hz: 12.50 fps,
    23.98 Hz: 11.99 fps
    Video Output Format: USBMotion JPEG:
    1920 x 1080
    59.94 Hz: 30.00 fps, 15.00 fps, 5.00 fps
    50.00 Hz: 25.00 fps, 12.50 fps, 5.00 fps
    1280 x 720
    59.94 Hz: 30.00 fps, 15.00 fps, 5.00 fps
    50.00 Hz: 25.00 fps, 12.50 fps, 5.00 fps
    640 x 360
    59.94 Hz: 30.00 fps, 15.00 fps, 5.00 fps
    50.00 Hz: 25.00 fps, 12.50 fps, 5.00 fps
    YUV:
    640 x 360
    59.94 Hz: 30.00 fps, 15.00 fps, 5.00 fps
    50.00 Hz: 25.00 fps, 12.50 fps, 5.00 fps
    Video Transmission ProtocolCanon XC, RTSP/RTP, NDI|HX, RTMP/RTMPS, Standard Communication (Serial), Standard Communication (IP), SRT, FreeD
    PresetNumber of presets: Max. 100 (including home position)
    Interface
    Communication ControlLAN, Wi-Fi, Serial, IR
    Network TerminalLAN x 1, RJ45, 1000Base-T
    SDI OUT Terminal12G-SDI OUT Terminal
    BNC jack (output only) x 1, 0.8 Vp-p/75 Ω,
    SMPTE ST 2082, 2081, 424, 425, 292, 259, 299, 272 compliant
    Embedded audio, Time code (VITC/LTC)

    3G-SDI OUT Terminal
    BNC jack (output only) x 1, 0.8 Vp-p/75 Ω, unbalanced
    SMPTE 424, SMPTE 425, SMPTE ST 299-2 compliant
    Embedded audio, Time code (VITC/LTC)
    GEN-LOCK TerminalBNC jack (also serves as the SYNC OUT terminal)
    TIME CODE TerminalBNC jack (for both input/output)
    HDMI OUT TerminalHDMI connector (Type A), both video and audio are output only
    RS-422 TerminalRJ45 connector x 1
    Audio INPUT 1/INPUT 2 TerminalsXLR 3-pin jack (balanced) ((1) shield, (2) hot, (3) cold), two lines
    Sensitivity (MIC): -60 dBu (manual volume center, -18 dB full scale)
    Sensitivity (LINE): +4 dBu (manual volume center, -18 dB full scale)
    Supply Voltage: 48 V DC (bias resistance: 6.8 kΩ)
    MIC Terminalϕ 3.5 mm stereo mini-jack (unbalanced; supports plug-in power)
    Sensitivity (MIC): -72 dBu (manual volume center, -18 dB full scale)
    Sensitivity (LINE): -12 dBV (manual volume center, -18 dB full scale)
    Supply Voltage: 2.4 V DC (bias resistance: 2.2 kΩ)
    USB TerminalType-C (USB 3.0) x 1
    Physical Features
    Operating EnvironmentTemperature
    0°C – +40°C (+32°F – +104°F)
    Humidity
    10% – 90% (without condensation)
    Power SupplyPoE: PoE++ power supply via LAN connector (IEEE802.3bt compliant)
    – PoE and PoE+ cannot be used
    External power source: 12 V DC (using included AC adaptor)
    Power ConsumptionPoE++ Input: Approx. 34.4 W*/0.8 A max. (body only)
    DC Input: Approx. 33.8 W/2.9 A max. (body only)

    * Class 5 (40.0 W required) for power supply devices
    Dimensions (W x H x D)Approx. 176 x 220 x 194 mm (excluding protrusions)
    WeightApprox. 3.1 kg (6.8 lb.) (body only)
    NoiseNC35 or less
    CR-N400 WH auto-tracking

    Data sheet

    Video Output
    HDMI
    NDI
    RJ-45 (IP)
    SDI
    USB
    Audio Input
    Mini Jack 3.5mm
    XLR
    Audio Output
    HDMI Embedded
    NDI Embedded
    RJ-45
    SDI Embedded
    USB
    Max Output Resolution
    4K UltraHD (3840 x 2160) 50/60 fps
    Control protocol for PTZ cameras
    Canon XC
    NDI
    RS-422
    Network Connection
    Ethernet
    Sensor Size
    1/2.3"
    Optical Zoom
    20x
    PoE Technology
    Yes
    Auto-Tracking
    Yes
    Tally Light
    Yes

    Specific References

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    8714574696874
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    7505C013

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    Canon CR-N400 White Auto Tracking PTZ Camera

    Tracked shots leave the Canon CR-N400 White Auto Tracking over 12G-SDI as 2160p at 59.94 frames per second in 4:2:2 10-bit, locked to house reference and stamped with time code. That pairing defines this white 4K PTZ model: it ships with the paid licence for the Auto Tracking Application RA-AT001, and the head running it carries the connections expected from a studio system camera. A talk-show host or a conference speaker is framed automatically while the picture goes straight into a UHD vision mixer.

    Standard CR-N400 units run only the free Lite tier, which picks its own target, keeps it centred, offers two subject sizes and remembers one configuration. The paid licence returns control to the crew. Operators nominate the person to follow or let the camera decide, tune responsiveness across ten levels and park the subject left or right of centre, where a lower third will sit. Application version 1.4.0 (October 2026) splits subject size into 21 steps on this model and adds four smaller sizes for distant subjects. Five tracking profiles can be stored, and with the camera's 1.1.0 firmware a recalled preset can engage or release tracking, so a single button moves the head from a fixed wide to a followed single.

    Registered Face Tracking, which Canon limits to licensed CR-N700, CR-N400 and CR-N350 heads, stores seven faces at most and gives each a rank. Each entry can be activated or paused as a target, and following begins automatically once one of them appears. At a product launch, the keynote presenter ranks first and the visiting designer second; the head then sticks with the right person while technicians cross the stage. The CR-N400 also keeps hold of a subject who turns away from the lens, behaviour reserved for the same three models.

    Write your review

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