Optically, the 20x zoom (3.67–73.4 mm) is f/1.8 at its widest and f/2.8 at full tele. Its 12 elements (two aspherical) sit in 10 groups behind an eight-blade iris, and optical-shift stabilisation steadies long-lens shots from a truss or ceiling mount. Horizontal view runs from 65.6° at 29.3 mm equivalent to 3.6° at about 601 mm. Switch to Full HD and 40x Advanced Zoom doubles the telephoto reach, which is enough for roughly a one-metre-wide frame on a speaker 30 metres away. Minimum focus is 1 cm at wide and 60 cm across the zoom, handy for a product held up to the lens in a live demo. Hybrid AF pairs phase-difference and contrast detection, and face, eye and EOS iTR AF X head detection keep a presenter sharp as they turn toward a screen.

Plan signal routing early. HDMI (Type A) carries everything up to 2160p59.94, whereas the 3G-SDI BNC tops out at 1080p59.94 or 1080i, still 4:2:2 10-bit, and passes embedded audio plus VITC/LTC timecode to an existing router. There is no genlock or timecode input, so galleries needing frame lock or 4K over coax should look at the CR-N400. Over IP the camera encodes up to 2160p in 8-bit 4:2:0 (50 and 59.94 fps need H.265) and sends SRT with adaptive bitrate, NDI|HX2, RTMP/RTMPS or RTSP/RTP. Depending on the job, that stream lands in an NDI vision mixer, travels over SRT to a remote gallery or goes straight to YouTube via RTMPS, with no hardware encoder on site. Over USB-C (UVC, Motion JPEG up to 1080/30), a meeting-room PC running Teams or Zoom sees the head as a standard webcam.

Control is just as open: Canon XC over IP, Standard Communication on both serial and IP, RS-422 on an RJ45 jack and a supplied IR remote. That covers Canon's RC-IP100, RC-IP300 and RC-IP1000 desks, the RC-SK5 built with SKAARHOJ and compatible third-party panels, while Remote Camera Control Application software, free from Canon, handles up to 20 cameras from a laptop. FreeD output feeds position and lens data to AR and virtual-set engines. Pan covers ±170° and tilt −30° to +100°, at 0.1–100°/s on the joystick and up to 200°/s on preset recall, with 100 presets on board. Rated at NC35 or less, the mechanism stays quiet on a podcast set where guests sit a metre from the lens.

Region of Interest cropping lets one camera deliver up to three Full HD feeds cut from the 4K frame, and a separate vertical 9:16 crop can be repositioned live. A keynote can therefore go out as a wide master plus a tighter speaker shot for the projection screen, or a 16:9 programme can run alongside a portrait version for LinkedIn Live or a live-commerce channel, all from one position.

Tracking and automation run inside the camera as Canon add-on applications. Free Auto Tracking Lite picks the subject itself, keeps them centred and offers two framing sizes. Buying the RA-AT001 licence brings manual target selection, ten sensitivity steps, five subject sizes, off-centre placement and Sit/Stand, Multi-Person and Face Direction framing modes. Since the October 2026 updates (camera firmware 1.1.0, Auto Tracking 1.4.0), that licence also covers Registered Face Tracking: up to seven faces in priority order, so a moderator stays the target while panellists cross the stage. Tracking settings can now be recalled with a preset, and the paid Auto Loop application (30-day trial) repeats moves between up to four positions with adjustable dwell and soft starts, which suits an unattended exhibition stand.

In the box come a mounting bracket, safety wires, the AC adapter and the WL-N01 IR remote; Canon's A-RMB7 wall bracket is available in matching white. For a production company fitting out a lecture-capture room, building hybrid-event kits or adding secondary positions around a studio's main cameras, the Canon CR-N350 White delivers 4K60, HDR and direct IP streaming at a lower cost per position than the CR-N400, with licences added as client briefs grow. Our team can check PoE++ switch budgets, controller choice and licence needs before a multi-camera order ships.

Upgrade your content with a new firmware update available August 2025
Download the latest firmware and take advantage of newly added Auto Tracking App RA-AT001* features. Auto Framing features include Multi-Person Framing, that detects and includes multiple people in the frame, while Face Direction Framing and Sit/Stand Framing deliver natural composition for a single person in frame. Additionally, RTMP/SRT auto reconnection and improved camera control from the iOS app is now included.

*Free Auto Tracking App RA-AT001(Lite) available via FW, 1.1.0 or later. A paid license is necessary for full functionality of auto tracking.

Specifications